Every December, our family kicks off the holiday season the same way: we settle in, grab some snacks, and watch National Lampoon’s Christmas Vacation. There’s something timeless about watching Clark Griswold wrestle with a mountain of tangled lights, staple his sleeve to the house, and then proudly reveal a display so bright it temporarily […]
If you’ve ever worked inside an organization long enough, you’ve probably seen it: the never-ending parade of new org charts, new titles, and new “strategic directions.” That’s exactly what inspired this Cox-Box cartoon — our friend Joe from Maintenance, paintbrush in hand, staring at a door that’s been repainted so many times you can practically
Ever stood in the express checkout line and wondered if everyone was really sticking to the item limit? We’ve all been there—counting our items, side-eyeing the person ahead of us with a suspiciously full cart, and wondering if we’re the only ones playing by the rules. This week’s Cox-Box cartoon pokes fun at that all-too-familiar
We’ve all heard the advice: if you can’t fall asleep, count sheep. But if you’re a Six Sigma Black Belt or someone deep into Continuous Improvement, you might find yourself counting something else—Lambdas (λ). That’s the inspiration behind this cartoon I drew early in my Six Sigma Black Belt training. Instead of fluffy sheep
Are You Comfortable with a 5% Chance of Being Wrong? In the world of Continuous Improvement, we lean heavily on data. Statistical tools give us confidence in our decisions, helping us cut through noise and separate real signals from random variation. But here’s the catch: while we might be comfortable with concepts like “alpha
I had a little fun with this cartoon—as I am a golfer (sort of) I know when my confidence level doesn’t match my stats! I drew the boss standing over a putt, full of hope, when his LSS and CI Champion , AKA, caddie, reminds him of a sobering fact: “Your stats indicate the
In my Cox-Box cartoon above, two eager professionals approach a heavily bandaged hospital patient, clipboard in hand.“My colleague and I are collecting a sample Voice of Customer — is this a convenient time to ask you a few questions?” I hope the humor is obvious. The patient is clearly in no condition to be answering
In the conclusion of our story with Mike, Brandon and Rhonda we learn that Continuous Improvement isn’t something to fear, but to embrace.
As Mike becomes involved and the team relies on his experience and expertise, Mike’s engagement increases. The results speak volumes for the company and the employees.
After experiencing the application of Lean at the company BBQ, Mike begins his continuous improvement journey, but quickly has second thoughts…