March 2026

    I’ve found there’s real value in keeping good reference materials close at hand. The books and resources I rely on most are not the ones sitting on a shelf looking impressive. They’re the ones that are clearly well used — dog-eared pages, highlighted sections, and Post-it notes marking the parts I go back […]

    In this week’s Cox‑Box cartoon, a team member makes a quick escape: “Wow, look at the time! I have to go and feed my pet—” “—Project.” And suddenly, the “pet” turns out not to be a furry companion at home, but something far more familiar: the improvement work they keep avoiding. Why We