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I Almost Fell Into The Confirmation Bias Trap

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  Ever wish something was true so badly you started overlooking evidence to the contrary? That’s Confirmation Bias. It’s something we all experience. Recently, my Continuous Improvement thinking prevented me from falling victim to my own confirmation bias. Here’s what happened… A few weeks ago, I received an invitation to be a guest on what […]

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When the Titles Change but the Mission Stays the Same

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If you’ve ever worked inside an organization long enough, you’ve probably seen it: the never-ending parade of new org charts, new titles, and new “strategic directions.” That’s exactly what inspired this Cox-Box cartoon — our friend Joe from Maintenance, paintbrush in hand, staring at a door that’s been repainted so many times you can practically

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