I remember the first time I facilitated a spaghetti diagram exercise. Simple intent: understand the flow. What we created? A masterpiece of confusion. This cartoon captures that moment. A three-level cube — 1st, 2nd, 3rd floor — filled with arrows going everywhere. Lines cross, double back, jump levels. The label says it all: “Spaghetti […]
One of the unintended consequences of learning statistics is that we can start seeing the world through distributions before we see the work itself. That’s not inherently bad. Understanding variation matters. Patterns matter. Context matters. But somewhere along the line, many organizations tip from using statistical thinking to hiding behind it. I’ve sat in more
We hear it all the time: “We need more diverse teams.” And most leaders nod in agreement. But here’s the problem—many still think diversity is the goal. It’s not. Better thinking is the goal.Diversity is how you get there. Sameness Feels Efficient… Until It Isn’t If you’ve ever sat in a meeting where everyone